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GENERAL TERMS AND CONDITIONS OF SALE
Acceptance of orders by Dormer Laboratories Inc. ("DLI") from Buyer is conditional upon Buyer's consent and agreement to the terms and conditions of sale set out below.  Buyer's acceptance and use of shipped goods will be conclusively deemed consent and agreement to the terms and conditions.

1. ACCEPTANCE: Once Buyer's order is accepted by DLI, a binding contract is created to purchase and sell the goods identified on Buyer's order on the terms and conditions indicated below. Acceptance of any purchase order is subject to credit approval.

2. PRICES:   Prices invoiced are those currently in effect.    All prices are exclusive of applicable taxes related to the purchase and delivery of the goods, and any such charges shall be paid by the Buyer.  Product prices are subject to change without notice.  Typographical and other errors in stated prices are subject to correction.

3. TERMS OF PAYMENT:   Subject to approved credit and established credit limits, the purchase price is due and payable net 30 days after the date of shipment.  A 1% discount can be deducted for payment within 20 days.   All invoices not paid by due date are subject to a 1% monthly service charge (minimum $1.00). Accounts must be current prior to acceptance of new orders.
Purchases can be paid for by credit card (VISA, MasterCard) at the time of shipment. No prompt Payment discount is given with credit card payments.

4. SHIPMENT AND RISK OF LOSS: The methods of shipment shall be in accordance with DLI's standard procedures. Applicable transportation and shipping charges shall be invoiced to and paid by Buyer. Risk of loss or damage shall pass to Buyer upon delivery of goods to the common carrier for shipment.

5. INSPECTION AND ACCEPTANCE:  Buyer shall inspect all shipments of goods upon arrival and shall notify DLI in writing of any overshipment, shortages or other failures which are reasonably discoverable upon arrival.  Such notice must be sent  to DLI within five (5) business days accompanied by packing slips, inspection reports, and other documents to support Buyer's claims. All shortages or other failures to conform not reported to DLI in a timely manner will be deemed forever waived by Buyer.

6. PRODUCT WARRANTY:   DLI makes no representations or warranties, express or implied, except for the written warranty, if any, which accompanies the goods purchased hereunder.
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7. RETURN POLICY: All our products are guaranteed against manufacturing defects. If you receive a defective product please contact DLI at which time a return authorization number will be given for returning the defective product.
If items are ordered incorrectly by the customer DLI will consider taking them back as long as they have been stored correctly and have not been opened or tampered with. Such orders may be subject to a 20% restocking charge plus any shipping costs. Requests for such returns must be made within seven (7) days of receipt of goods and have prior authorization from DLI.

8. GOVERNING LAW AND ENFORCEMENT:  These terms and all related transactions will be governed by the laws of the Province of Ontario and the applicable laws of Canada. The customer hereby agrees to the jurisdiction of the courts of the Province of Ontario.